Classification: Non-compulsory

Information Technology – Contact Centre Technical Support Agent

An Information Technology — Contact Centre Technical Support Agent demonstrates competency in the following:

  • Maintaining a contact centre environment
  • Communicating
  • Providing customer service
  • Creating and maintaining documentation
  • Supporting others and planning for personal development
  • Maintaining privacy and security
  • Installing microcomputer operating systems and components
  • Configuring, servicing and replacing microcomputer systems and components
  • Using troubleshooting strategies

Optics Technician (Lens and Prism Maker)

An Optics Technician (Lens and Prism Maker):

  • Produces precision spherical and plane optics to specifications
  • Corrects lens/prisms surfaces to optimum quality
  • Checks with interferometer and spectrometer
  • Inspects, cements, and aligns optical components to optical axes
  • Coats optics with anti-reflecting or high reflecting coats

Recreation Vehicle Technician

A Recreation Vehicle Technician works on the various systems and components of recreational vehicles, accomodation units, such as electrical, plumbing, propane gas, appliances, exterior and interior, structural frames, exterior and interior finishing components. They may work for dealerships, repair shops, manufacturers or may be self-employed. Specifically, a Recreation Vehicle Technician:

  • services, repairs, and maintains recreational vehicle systems such as: plumbing and gas, electrical and electronic, heating, refrigeration, and air-conditioning, hitching, towing and trailer braking unit, chassis, undercarriage and running gear, appliances, and accessories (including analysing performance and function, replacing, adjusting, cleaning, resetting, reprogramming, testing and verifying, recommending for service)
  • installs, services, repairs, tests and inspects the interior wiring, piping, exterior panels, interior cabinets, windows, doors, and accessories on the trailers or accommodation units of recreation vehicles (including analysing performance and function, replacing, adjusting, cleaning, resetting, reprogramming, testing and verifying, recommending for service)
  • estimates repair, replacement, and installation costs and completes job documentation
  • explains repair work and demonstrates operation of repaired system or component to customer’s satisfaction

Red Seal Badge Red Seal trade

Tool and Die Maker

A Tool and Die Maker designs, creates, repairs and tests prototypes and production tools such as dies, cutting tools, jigs, fixtures, gauges and specialty tools using various metals, alloys and plastics. Specifically, a Tool and Die Maker:

  • reads and interprets complex engineering drawings, tooling drawings and work-process documentation
  • designs, builds, changes and repairs dies, forms, cutting tools, gauges, jigs and fixtures for the manufacturing sector
  • builds precision dies, tools and prototypes using conventional and numerically controlled metal-cutting and forming machines and equipment including saws, drills, grinders, lathes, mills, die presses and electrical discharge machines
  • performs work-in-process measuring and checking using specialized and precision tools and equipment

Red Seal Badge Red Seal trade

Agricultural – Fruit Grower

A Fruit Grower is responsible for:

  • Planting, cultivating, propagating, spraying, irrigating, transplanting, pruning, and harvesting of all types of fruit.
  • Operating and maintaining mechanical and power equipments and systems and farm mechanical equipment.

Chef

A Chef:

  • Works in restaurants, hotels, entertainment clubs, country clubs, spas, bistros and other assorted eateries;
  • Demonstrates knowledge of food preparation and presentation, menu management, sanitation and food safety, and the use of wines, liquors and spirits in cooking.

Pre-requisite required: Ontario Certification of Qualification in the trade of Cook, 415A

Educational Assistant

An Educational Assistant supports educators in working with students, including those with exceptional education needs to implement education, safety and behaviour support plans. Develops intervention strategies to support successful student outcomes. Promotes a positive environment for learning and assisting with life and living skills development. Specifically, an Educational Assistant:

  • works with team
  • assists in implementing the education plan
  • applies intervention strategies
  • creates a climate for learning
  • assists with life and living skills development
  • supports the student and the use of specialized equipment
  • demonstrates safe work practices and techniques
  • practices professionalism and ethics
  • reflective practice

Heavy Equipment Operator — Dozer

A Heavy Equipment Operator — Dozer operates a dozer, its attachments and ground engaging equipment in various types of projects across multiple industries such as road construction and maintenance, mining, quarrying, land clearing, forestry, logging as well as gas and oil. The dozer operator inspects, maintains, transports and operates this equipment and attachments. Specifically, a Heavy Equipment Operator — Dozer:

  • performs pre-operational inspections, safety and operational checks and preventative maintenance
  • monitors equipment performance, loads and unloads and transports, cleans, oils and refills equipment
  • reads and interprets government legislation, site plans and manufacturers’ manuals (i.e. survey indicators)
  • installs, operates and removes attachments (i.e. quick attach, blades, buckets, rippers, towable scrapers and winches)
  • performs operations such as excavating, grading, ramp building, stockpiling, backfilling and towing ensuring maximum productivity
  • checks grades, performs cut and fill operations, maintains winter roads, moving mass materials, stripping surface materials, create slopes and ditches, spreads materials, pushes scrapers, backfills trenches and excavations, maintains dumpsite area, levels surfaces and clears land
  • communicates through various techniques including hand signals

Red Seal Badge Red Seal trade

Information Technology – Hardware Technician

An Information Technology — Hardware Technician:

  • Assembles, repairs, and upgrades microcomputer systems, components and peripherals
  • Installs operating systems and application software

Packaging Machine Mechanic

A Packaging Machine Mechanic performs some or all of the following:

  • Repair, adjust, maintain, and monitor machines and equipment that package products
  • Set up packaging line to accommodate various products, package dimensions, and production volumes
  • Adjusts guides, belts, conveyor speeds, drive and transfer mechanisms to required tolerances
  • Initiates start up
  • Observes line in operation
  • Identifies trouble areas
  • Advises maintenance management of recurrent problems
  • Refers complex electrical and mechanical repairs to certified personnel
  • Cleans and lubricates machine components to ensure fluid operation